PREVIEWPrices as they will be at launch: the Shelf plan is $1.95 a month or $19.50 a year. Free during preview: nothing is charged and every feature is on.What the plan adds
ServiceAgreement.org

Agreement Reader

Read the agreement, one clause at a time.

Pick what the agreement says for each clause. If it does not say, choose that: it becomes a question to ask before you sign. Nothing is stored unless you save the result. This is not legal advice.

Part IThe service

Why it mattersA short name keeps several agreements apart on your shelf and in the comparison.

Why it mattersUsed only to label the term sheet. Every kind gets the same questions.

Who stands behind the coverage?

Why it mattersThe FTC: a service contract is only as good as the company responsible for the coverage. 1

Part IIMoney

Why it mattersTurned into a price per month, so plans billed weekly, quarterly or yearly can be compared.

Why it mattersAdded to the first-year and committed totals.

A fee each visit, service call or claim? Also called a deductible, trip charge or service fee.

Why it mattersThe FTC lists deductibles and per-service fees among the hidden costs of a service contract.

Can the price change during the term?

Why it mattersEvery figure on the term sheet assumes today's price.

Part IIITime and renewal

Why it mattersRenewal and cancel-by dates are counted from here.

Why it mattersThe term is what you are committed to. A 24-month term at $30 is a $720 commitment.

At the end of the term it…

Why it mattersThe FTC tells people to know how and when to cancel before they are charged again.

Notice you must give to stop the renewal
days before the renewal date

Why it mattersThe real deadline is the renewal date minus this notice. With 60 days' notice, the last day is two months early.

Part IVGetting out

Why it mattersThe FTC's advice: "If it's not clear to you how to cancel, walk away."

Fee to leave before the term ends
% of the months left

Why it mattersThe term sheet works out what leaving costs after 1, 3, 6, 12… months.

A window to cancel without charge after signing?
days

Why it mattersSeparate from the agreement, a sale made at your home may fall under the FTC's Cooling-Off Rule.

Part VCoverage and disputes
What is covered

Why it mattersThe FTC: "If it isn't listed in the contract, assume that it's not covered."

What is excluded

Why it mattersExclusions decide what a claim will not pay for, for example missed maintenance.

For a product: does it repeat the maker's warranty?

Why it mattersThe FTC: it is not a good value if it does not offer more than the warranty that came with the product.

Does it say how to get service or make a claim?

Why it mattersWho does the work, how fast, and whether the item must go back to the store.

Does it send disputes to arbitration?

Why it mattersLook for "arbitration" or "class action". Some agreements let you opt out within a set time.

Nothing is stored until you choose to save.